Shipping

Tracking number will be emailed to you after your payment is received.

For Australian buyers, all the parcels come with online tracking service and signature is required on delivery. If you miss the delivery, you can pick up your parcel in your local post office which should not be far away from your home.

For international buyers, if your parcel is > 2kg, We use Australia Post International Express Courier with signature required and online tracking service. The estimated delivery timeframe is 4 business days.

For international buyers, if your parcel is < 2kg, we use Australia Post Registered Air Mail with signature required. Some countries, such as New Zealand, offer online tracking service; some countries, such as United Kingdom, do not offer online tracking service, but they can tell you the status of your parcels on phone call. The estimated delivery timeframe is 4-10 business days. If you do not receive it after 20 business days, please let us know and we will request Australia Post to start an investigation.
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